Frequently Asked Questions
Where am I right now?
You are on the subscription management page, where we also answer the most common questions.
Why was a payment made without my consent?
You subscribed to a trial plan on our website, which automatically renews for several days or a week using a recurring payment that you agreed to during the initial transaction.
How was it done without SMS confirmation?
We use recurring payments, also known as auto-payments — a method of automatically charging your card or e-wallet regularly without re-entering payment details or manually initiating each payment. This system is also used by companies like Yandex, Google, Amazon, IVI, Netflix, and many others.